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"Service
you can count on" is more than just a slogan
to us. We truly feel, not only morally bound, but obligated
to commit ourselves to provide the best service we can to our
customers.
Perry Scale Company has
been providing excellent service to our customers in and around
Houston for 3 Generations, since 1936. Quite
frankly that’s what we are known for; it’s the backbone of
Perry Scale Co.
We understand that the need for service never stops and we are
committed to being there when ever you need us. You can always
get a hold of Perry Scale Co.,
even at 3:00 a/m on Christmas Eve, we will be there. We normally
and routinely are on the job site within less than 4 hours on
after hour call outs.
As per the American Chemistry Council (ACC) Responsible Care
Security Code , All Perry Scale
Co. employees have gone thru an extensive background
check screening and have been drug tested to ensure our customers;
they do not impose a security threat.
All of our technicians are licensed thru the Dept of Agricultures,
Division of Weights and Measures. Perry
Scale is also licensed as a company. National Institute
of Standard and Technology (N.I.S.T.) Traceability numbers are
on of our Test Weights used for calibrations. Available upon
request. Testing and calibrations of all scales are done to
U.S. Bureau of Standards Handbook 44. Our Technicians are annually
licensed thru the Houston Area Safety Council and regularly
attend Factory training seminars.
Routine Preventative Maintenance is
more than putting a weight on the scale and slapping a sticker
on it |
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We
pre-inspect for physical damage or worn parts and if any are
found we notify you. |
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We
do a multi-point test and record as found and as left conditions. |
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We
make any minor adjustments as needed. |
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Counting
scales we also test for accuracy by sampling and counting with
a known weight. |
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Calibration
stickers will affixed to the scale with the Technicians Name,
Date of calibration and the next due date. If necessary they
will Laminated due to the conditions in the area where the scale
is at, so the stickers do not smudge or fade. |
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Certificate
of Calibrations will sent preferably by E-Mail directly to the
Quality Control Person and any non-conformance will be reported. |
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We
provide on time field service calls and we put the emergency
break downs at the top of the list. |
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We
routinely pull technicians off routine preventative maintenance
jobs (with customer’s permission) because we understand if your
scales are not working your losing production and money. |
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We
try our best to bring all the parts necessary to fix your scale
on the job, however if we can not we will provide you with a
temporary scale to get you back in business. |
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We
have the capability to fabricate parts or do simply welding
jobs when it is necessary. |
Perry
Scale Co. has large stock room for parts on the scales
we sell and service. This is to insure our customers of the
best service we can provide. For those cases where a customer
has scales that require parts that we do not generally stock
and have a long lead time from the manufacturer we will recommend
the customer buys it and we put it in our customers stock room
to hold if is needed.
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We
provide you with a list of your stock, when it was purchased
and if it is used we contact you to restock it.
One more service Perry Scale
Co. is known for and this Technical Support.
We have several customers that do their own scale work.
If they need assistance, they call and we provide as much
documentation as we can along all necessary parts they
may require. |
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